Track Jumper
Track Jumper is a software both for freelancers and small teams - this web application was designed for bug tracking and communication.
Instead of soulless official technical process, using Track Jumper, you get an easy to use program that will allow you to communicate with developers or members of your team and resolve all issues quickly and efficiently.
You do not have to adhere to strict rules and normalized charts, beyond which it is impossible to go out, and by means of which the workflow gets stressful tone.
Actually you will not find the typical characteristics of the large bugtrackers in this one.
The developers of this application provide user with a free form of communication in the ticket and comments, which you can organize in the needed form and direction.