19 March 2025
In a crowded software market, users have no patience for poor experiences. If your platform is slow, confusing, or unreliable, they'll go looking for another vendor.
That's why quality assurance must go beyond just fixing bugs. A user-first approach ensures that every interaction is smooth, intuitive, and frustration-free. But how do you make this a reality in your development process?
In this whitepaper, we share 11 essential QA steps to help you:
- Prioritize usability to reduce churn
- Align functional testing with real user behavior
- Ensure compatibility across all devices and platforms
- Turn accessibility into a continuous process
- Improve performance before slowdowns drive users away