Operational failures of an AI agent in production can lead to data loss, poor user experience, and security risks. These issues directly affect user trust, product adoption, and overall business success. That’s why it is critical to ensure the AI agent operates correctly before it interacts with real users. Rigorous pre-release testing helps to identify weaknesses early and confirm consistent, reliable behavior in real-world conditions.
AI features like chatbots, recommendation engines, and autonomous agents bring new risks that traditional QA often misses. This guide outlines how to adapt your testing process to handle AI-specific challenges and ensure stability in real use.
AI agents operate with a level of autonomy that introduces unique testing challenges — from long-term memory consistency to goal-based behavior and ethical reliability. Our presentation outlines how we test AI agents — autonomous systems designed to plan, decide, and respond over time.
Modern products increasingly rely on AI components — from chatbots to recommendation engines. But ensuring their reliability requires more than classic QA approaches. Our presentation covers how we test applications that integrate AI services such as chatbots, recommendation engines, and language models.
