It’s common knowledge that software developers and testers often confront each other though they work on the same project.
As a rule, misunderstandings happen because it seems that the testers only criticize the developers and the developers do not want to admit their errors. It is believed that a good software engineer makes few errors in the programs, and a good specialist in web site testing, desktop testing or mobile application testing should find many defects in the software.
Programmers Like to Excuse Their Software Bugs Claiming That:
- there was no this problem on his or her computer;
- the defect is caused by third party elements or some external factors;
- the reported issues are not an error, it’s a feature of the application.
A professional software testing company advises its testers in such situations to be patient, provide clear and sufficient description of the problem and give good reasons why the detected issue is a defect.
Each software testing process should also be assessed. Often the criteria of evaluating usability, cross-browser, functional testing or any other testing type are number and seriousness of the detected defects for a period, quality of their description and other.
As a rule, if no errors are detected during testing activities it means that they were executed badly. There are programming technologies allowing to create applications with a small number of defects, test-driven development, for example. But it is impossible to elaborate absolutely error-free software nowadays.