To ease the load on an overwhelmed in-house team, QATestLab joined a U.S. e-learning leader to validate accessibility across immersive training modules. From screen reader testing to contrast checks and keyboard navigation fixes, we helped ensure WCAG 2.1 compliance and scalable accessibility — without slowing down production.
Project Overview
It is a U.S.-based leader in corporate training and e-learning, creating immersive, accessible learning experiences through custom courses, VR/AR, and L&D support.
Client’s Challenges
- Ensure all learning content meets WCAG 2.1 standards.
- Validate compatibility with assistive technologies (e.g., screen readers, magnifiers).
- Address color contrast and keyboard navigation issues.
- Identify and fix screen reader support gaps.
- Ensure template-level accessibility.
- Support the overloaded internal accessibility team.
- Provide a thorough, consistent evaluation to catch any missed accessibility issues.
Realization
- Collaborating closely with internal QA and development teams.
- Analyzing multiple courses built on standard templates.
- Testing key interactions using JAWS and NVDA screen readers.
- Providing tailored feedback based on assistive technology behavior (e.g., issues with custom elements or inaccessible keyboard navigation).
- Evaluating visual components for color contrast.
- Documenting all findings in structured reports.
Testing Types
- Accessibility Testing
- Regression Testing
- UI Testing
Tools & Technologies
Assistive Technologies: JAWS, NVDA, WAVE, Chrome Dev tools.
Browsers: Chrome.
Operating Systems: Windows.
Tangible Results
- Accessibility compliance is aligned with WCAG 2.1 standards.
- Increased screen reader compatibility across modules.
- Keyboard navigation and focus management have been refined.
- Improved contrast ratios for all visual elements.
- Template-level improvements enabled scalable accessibility in future course development.