To help an exclusive chocolate shop go live on time, QATestLab ensured full accessibility and flawless UX — even with complex animations, gifting logic, and tight deadlines. We ran WCAG compliance checks, device and browser testing, and performance audits to guarantee a smooth, inclusive experience for every chocolate lover.
Project Overview
The platform is an all-in-one Shopify solution for premium chocolate lovers to discover, customize, and purchase chocolates online.
Client's Challenges
- Ensure the platform functioned seamlessly across diverse customer journeys.
- Verify that the design incorporated complex animations and interactive elements are fully accessible on all popular devices.
- Make the website equally usable for people with disabilities, ensuring they could access all information without compromising quality or experience.
- Test and validate a highly customized gifting process, ensuring stability across seasonal inventory logic and complex user interactions through various scenarios.
- Achieve accessibility compliance under time pressure to meet the scheduled website release date.
Realization
- Evaluated the entire customer journey.
- Verified consistent functionality and visual integrity across major browsers.
- Tested across a range of devices and screen sizes.
- Analyzed and fine-tuned image-heavy pages to minimize load times.
Tailored Solution
- User experience testing
- Cross-browser compatibility testing
- Accessibility testing
- WCAG compliance verification
- Mobile responsiveness optimization
- Performance optimization for image-heavy pages
Tools & Technologies
- Google Chrome
- Safari
- Android
- iOS
- Desktop/Laptop
- Tablet
- Screen readers and assistive technologies
Tangible Results
- Reported major issues and blockers that could lead to revenue loss due to incomplete orders.
- Ensured that the website is accessible across all popular devices on the market.
- Ensured that the WCAG 2.1-compliant design met all recommendations, that the increased customer base and improved brand reputation made the website accessible to everyone.