For most companies, CRM is at the center of business, so the quality of CRM can directly influence relations with the clients and, thus, affect company income.
And how can a business gain and retain customers relying on the quality of CRM systems?
During this webinar, we analyzed the process of quality assurance for CRM software and showed how it works in practice.
Considering the fact that testing CRM systems require specific QA competence, engagement of independent testing provider can be a perfect match. You do not only reduce many business risks but also keep your in-house team focusing on the core competences and top-priority tasks.
The webinar will be especially interesting for:
Marina Savchuk, Business Development Manager at QATestLab
Vitalii Shvets, Senior QA Engineer at QATestLab
Questions that were covered: