Oracle Siebel CRM: System for Customer Relationship Management

Case Studies

Oracle Siebel CRM: System for Customer Relationship Management

This system is for customer relationship management. It is developed for harvesting and management the data from Portal.

The main objective of the project was to perform integration testing. Customer wanted to be sure that all data from different parts of Portal were transmitted correctly and the system functioned without errors .

In the course of the performed testing detailed test scenarios were developed. According to them integration testing was performed.