The bilingual, mobile-first jobs marketplace that enables more than 74 million hourly workers in the United States to find and apply for jobs from any computer, tablet or phone.
Hourly workers use mobile devices as their primary connection point, but they can’t easily apply for jobs using their phones. Ninety percent of them prefer text messaging as their main communication mechanism, but they can’t apply using simple text messaging. Applications are in English when often the applicant speaks Spanish. Close to one billion man-hours are wasted in the United States every year in inefficient ways to match workers with jobs.
For such an important system, the customer wanted to ensure the consistent quality of communication mechanism.
Prior to testing, QATestLab team worked with the client to ensure all interfaces and pre-test configurations were understood and accounted for so that best use of the time on-site could be made.