What Are the Consequences of a Poor Bug Report?
Having conducted system testing or unit testing, a specialist has detected several bugs. He is sure that the discovered errors are extremely severe and they need to be fixed immediately.
The specialist is convinced that he correctly defined the bugs priority and executed his duties at the high level. Performance testing, load testing, installation testing – everything is a piece of cake for him.
But when the report falls into the developer’s hand, then he becomes very angry and annoyed. He has revealed that the assigned priority does not reflect reality; much necessary information is absence, the bug is impossible to be reproduced. How has that happened? Why does a developer perceive a tester as an incompetent specialist?
This is all about the bug report itself. A well-written report simplifies the developer’s and as well as the tester’s life during regression testing execution in the future.
What Results Does a Poor Bug Report Lead to?
- The waste of tester’s time. The specialists will be required to rewrite the poor bug report. Instead of conducting, for example, functional testing, a tester should fulfil the same task again but now more attentively and accurately.
- The waste of time of other development process members. The rest of specialists will rack their brains over how to reproduce one or another bug. Incorrect error priority detection will break the whole development process as the team will fix unserious bugs.
- The loss of the qualified specialist’s reputation. You cannot make a good name for yourself through the poor bug reports.
Fortunately, this approach can be easily prevented. Nowadays much information and helpful pieces of advice regarding a really good bug reports writing are available. The specialists have no choice but to act responsibly for their professional level improvement.