Oracle Siebel CRM: System for Customer Relationship Management

Oracle Siebel CRM: System for Customer Relationship Management

Executive Summary

This system is for customer relationship management. It is developed for harvesting and management the data from Portal.

Key challenges and actions for project completion

The main objective of the project was to perform integration testing. Customer wanted to be sure that all data from different parts of Portal were transmitted correctly and the system functioned without errors .

In the course of the performed testing detailed test scenarios were developed. According to them integration testing was performed.

Customers
Type of testing completed
Key benefits for customer
  • Improving the functionality of the product
Project team

2 testing engineers

QA duration

More than 200 man-hours

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